What We Do
We help local government and other organisations design and deliver great community engagement so they can confidently share the results with their decision makers, build stronger relationships and a positive reputation with their community, and have it all delivered on time and on budget.
We also provide facilitation services for organisations and groups, both great and small. On almost any topic, we can design and deliver a process that is enjoyable, useful, and produces a tangible result.
Some might say our projects are like a smooth, progressive dance.
A foxtrot, if you will.
They might also say that one of our keys to success is the ability to really listen to our clients and participants and reflect back what we’ve heard through our planning, design, facilitation and reporting.
An echo, perhaps?
Deliberative Engagement
A good deliberative process requires an independent facilitator. Someone who understands the process and can design the right one for your organisation and particular challenge, without being compromised by competing priorities and preferences internally.
We have designed and facilitated a number of community panels on a variety of topics, and know what we are doing.
We have been the client for deliberative engagement and understand the internal challenges and workload.
We can help you develop your “remit” (task for the group) and your promise.
We can provide advice on resourcing, recruiting the panel, providing essential information in easy to digest formats and working internally with leaders and subject matter experts.
We are the external trusted voice that your organisation and community needs.
Community Engagement
After 12 years in local government, we know it’s sometimes hard to get things done inside your organisation. Often a helping hand from someone who understands, and can get the work done is exactly the support you need.
We can get a project planned, progressed and/or delivered when you just don’t have enough time yourself.
We can summarise and analyse engagement data, and provide the reports you need for your community and decision makers.
We can help with tools, processes, and templates that get the ball rolling and provide a solid starting point.
We are the external trusted voice that your organisation and community needs.
Facilitation
Sometimes you can’t be the facilitator of your own workshop or meeting. We know, we’ve tried! Often someone who isn’t involved or looked upon for input or opinions can ask the right questions to get to the heart of the matter.
We can design and deliver a workshop or event to meet your organisation’s needs.
We are the external trusted voice that your organisation and community needs.
Training
Not everyone is lucky enough to have had exposure to engagement in their work or to understand its value. Few people know the processes that create good engagement and facilitation. And sometimes your colleagues are a bit rusty if they haven’t had the opportunities to put into practice what they once knew.
We can provide training in engagement or facilitation tailored to your organisation’s needs.
We can provide coaching or mentoring for you, your colleagues, and your leaders and decision makers.